Privacy Policy
Last updated: February 21, 2026This draft policy is a template for launch. Replace placeholders with legal-reviewed text before public release.
What We Collect
- Caller details shared during calls (name, callback number, suburb, job details, urgency).
- Call metadata (time, source/destination number, status).
- Optional transcripts where consent is captured in your call flow.
How We Use Data
- To qualify inbound leads and deliver summaries to subscribed businesses.
- To operate and improve service reliability and quality.
- To support billing, fraud prevention, and customer support.
Data Retention
Transcript retention defaults are configurable. Configure retention and deletion workflows in line with Australian privacy obligations.
Third-Party Services
Service delivery may involve Retell AI, Twilio, and payment providers such as Stripe.
Contact
For privacy inquiries, contact your support email address.