Terms of Service

Last updated: April 17, 2026

These terms govern your use of Callzy. By signing up for Callzy or using the service, you agree to these terms.

The Service

Callzy provides an AI receptionist service for businesses. The service is designed to answer missed calls, capture lead details, and text those details to the subscribing business. Standard self-serve plans do not promise automatic calendar writes or booking-system updates. Booking-system connection, where offered, is handled as custom scoped work.

Pricing

The current public self-serve offers are Starter at A$99 per month and Growth at A$149 per month, each with no setup fee. Starter includes 30 AI minutes and 20 instant lead texts each billing cycle. Growth includes 90 AI minutes and 50 instant lead texts each billing cycle. Custom Integrations is quoted separately.

Setup And Go-Live

After payment, Callzy manually assigns and tests your number before go-live. You are responsible for following any call-forwarding instructions needed to send missed calls to Callzy.

Billing And Cancellation

Subscriptions are billed in advance on a recurring basis until cancelled.
You must keep valid payment details on file.
Billing changes, payment method updates, and cancellation requests may be handled through the billing portal or by contacting Callzy.
Where auto-upgrade protection is enabled, Callzy may move an account to the next plan tier to avoid missed leads if included usage is exceeded. Your monthly renewal date stays the same, and any plan-change difference may appear as a prorated adjustment on the next invoice.

30-Day Guarantee

If Callzy does not help you save at least one job in your first 30 days, we will refund every cent.

Acceptable Use

You must not use Callzy for unlawful, deceptive, abusive, or harmful activity.
You are responsible for ensuring your own business complies with any laws that apply to your calls, disclosures, and customer communications.

Availability And Liability

Callzy is provided on an as-available basis. While we aim to keep the service reliable, we do not guarantee uninterrupted or error-free availability. To the maximum extent permitted by law, Callzy is not liable for indirect, incidental, special, or consequential loss arising from use of the service.

Support And Contact

For support, billing questions, or cancellation help, contact hello@callzy.app.

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